Enter the passcode in the box on your screen 4. Locate your device under Duo Authentication Devices. 8. Open the Duo Mobile App. In the next Duo Mobile screen, tap Allow. Step 1: Reinstall the Duo Mobile app from your smartphone’s app store (Apple or Google Play) Step 2: Text the word “Duo” from either SMS or WhatsApp to (866) 305-0092 to link your account. Article ID: 137 Created Thu 7/20/23 3:54 PM. Select ‘ Start Setup ’. In the Duo App on your device, tap the plus sign button in the top right. If your mobile phone number has changed, you will need to bring the phone to the IT Help Desk located on the 2nd floor of Hale Library or call (785) 532-7722 for assistance. Report a lost or stolen device with. With 2FA, if the hackers have your password, they will still need your phone or passcode to get into your account. You will then use your Duo Mobile app on the new device to scan the QR code on the computer screen by following these steps: Open Duo Mobile on your new device. Using the Duo Mobile app, scan the barcode from your third-party account 2FA setup screen to add the account back to Duo Mobile. Simply tap the “Green Checkmark” to gain access. Visit the multi-factor authentication home page to view what devices you currently have registered. After completing Duo enrollment (or if your Duo administrator set you up to use Duo), you'll see the Duo Prompt the next time you perform a browser-based login to a web service or application protected with Duo. Activate Duo Mobile for the First Time. After completing Duo enrollment (or if your Duo administrator set you up to use Duo), you'll see the Duo Prompt the next time you perform a browser-based login to a web service or application protected with Duo. edu/duoenroll to set up your device. Tap "Use QR code" at the top of the screen. Service Desk: M-F 8AM-5PM ET | Student Computing Support: M-F 8AM-4:30PM ET. ) 5. You do not have to have a smartphone for this option. Use the App Download and open the DUO mobile app and scan the QR code (or click QR code on mobile device) 10. fsu. activate the Duo Mobile app. If you have a new number, close the prompt and select "Add a device" instead. 6. The Two Step button will now be set to ON indicating that your phone is designated for the process. a. If your phone number is the same, and you have previously enabled Duo Instant Restore, you will need to sign into your iCloud or Google account, download the Duo Mobile App on the new phone, open the app and click to Get Started. Next, from your computer, go to the MySCU Login portal, and click on a tile for a Duo-protected application, such as Google Workspace or Workday. Start enrolling a smartphone by following the instructions at Enrolling a Smartphone or Tablet by Installing the Duo Mobile App . These are temporary accounts, in the form of an email address or a Customer Number, typically used to apply for admission. FSU is committed to making the Duo Mobile app the quickest and most secure way to verify your identity. ” 9. Install the DUO Mobile app on your device, and then confirm that you have it installed. Desktop and mobile access protection with basic reporting and secure single sign-on. "Enter a Passcode" - the system can generate a passcode generated by DUO Mobile app (preferred), SMS (less preferred), or key FOB. This button will be locked until scanning is complete. The camera will open, allow camera permission if needed, and then scan the QR barcode. Beginning early next year, all students will be required to use two-factor authentication when logging in to Monarch-Key services, including Leo Online, Blackboard and student gmail. You can choose to have a Duo Push sent to your device, generate a temporary passcode, or use a phone call to verify your identity. Note: If you are reactivating Duo Mobile on a new device, you may need to grant Duo Mobile access to your Camera app in order to scan the barcode. Step Five: Install Duo Mobile Duo Mobile is an app that runs on your smartphone and helps you authenticate quickly and easily. Navigate to your Duo-protected service and log in. You will be instructed to open the Duo Mobile App and tap the “+” symbol. The app will automatically recognize the codeClick the Activate Duo Mobile link in the "Device Info" section. Install Duo Mobile on your iPhone or Android Phone. mophie. This link is only available when you set the phone type to "Mobile" and selected something other than "Unknown" as the platform. To activate Duo Mobile when you cannot get the barcode to scan, or when you only have access to a single screen or device do the following: 1. To switch to the student homepage, click on the homepage drop-down menu and select FSU Student. Your device will receive a push notification with a login request from Duo 3. NOTE: We recommend registering more than one device. Click Start setup. When you access a page protected with two-factor authentication (2FA), such as your My Profile page in myFSU, you will see a different page depending on how many devices you have registered. You will then use your Duo Mobile app on the new device to scan the QR code on the computer screen by following these steps: OpenDuo Mobileon your new device. However, display tokens can be forgotten, lost and/or become out of sync. Open the DUO Mobile app on the new device; select Add, then Use QR code, and scan the QR code on screen. The Duo Mobile app will send a push notification to your mobile device. Open the Duo Mobile app and follow the instructions to activate Duo Mobile. Duo PushIf your app asks for a new QR code or a re-activation link, the following steps will re-activate your Duo app. 12 of 12. As announced in in an October 17 campus notice , UC San Diego has recently experienced an increase in phishing attacks that seek to exploit the phone callback option for two-step login (provided by Duo Security). Hold your phone to your. If you are unable to scan the Duo QR code, follow these steps. edu. 4. ” 5. This passcode can be found in the Duo Mobile app. The phone call and text message options will no longer be available. FSU’s agreement with Duo was approved by Information Technology Services (ITS) to ensure the proper legal protections for privacy. Choose your mobile phone from the device drop down list. Activating the app links it to your account so you can use it for authentication. Students will enroll for 2FA the day after registering for classes for the first time. The five-digit codes listed below vary between APIs. Press ADD ACCOUNT. Without it you'll still be able to log in using a phone call or text message, but for the best experience we recommend that you use Duo Mobile. Open Duo Mobile on your old phone, and tap the menu icon in the top right to open Settings. Duo Mobile app icon. As shown in the image below, click the Reactivate Duo Mobile button. On iPhone and Android, activate Duo Mobile by scanning the QR code with the app's built-in QR code scanner. Note: If you do not have a smartphone or do not want to install DUO on your phone, you may contact the IT Service Desk (408-924-1530) to request a hardware token (key fob). Tap Use a QR code. Install the Duo Mobile app on your mobile phone from either the Apple Store or Google Play Store. Click the green "Continue" button at the bottom of the setup wizard. " Scan the barcode on the Duo Portal screen with your device’s camera. Aim the camera on your mobile device at the QR Code on your computer screen, and it will automatically scan the QR Code. 5. Welcome to the Fort Hays State University Duo Portal, please select an option below. Select the type of smartphone you want to enroll: iPhone, Android, or Windows. 1. CONFIGURING DUO MOBILE ON YOUR SMARTPHONEWe would like to show you a description here but the site won’t allow us. To register new. Authenticate and complete the Two-factor Authorization (2FA) challenge. ” 7. Powered by Duo Security Activate Duo Mobile for iOS a Back 2. VERIFY USING DUO PUSH 1. " Scan the barcode on the Duo Portal screen with your device’s camera. 2. Launch Duo Mobile and step through the introduction screens. When prompted to select an option click Duo Mobile; Click I have a tablet; Since you already installed the Duo app on your device, click Next; The page will now display a QR code; Open the Duo Mobile app on your tablet and follow the prompts to add an account using a QR code; Scan the QR code on your computer screenPlease contact us by calling (912) 478-2287 or by using any of our other contact methods. Click Send codes to get a new batch of passcodes texted to your phone. DUO 2-Factor Authentication @ ODU. Type in Phone Number If you're adding an international number, just put a + in front of your country code when prompted for the number. Install the mobile 2FA application (Google Authenticator, Microsoft Authenticator, Duo, etc) Download for Android Devices; Download for iOS Devices; Download from Microsoft store; Duo (You should already have it for your FSU logins) Scan the QR code and enter a number in the Verification Code field. Step Six: Activate Duo Mobile. A QR code will appear on screen. Select Cancel on the DUO pop up. Select the device you are enrolling. Activate Duo Mobile for the First Time Launch Duo Mobile and tap Set up account. 4. When prompted, click Start setup. When you get to the QR code screen, depending on the type of device: Reactivating a user. You may receive an email from UCF with a link to enroll in Duo, or it may prompt you the first time you sign in after the 9th. Click Continue. Select the default action for when you log in to Remote Desktop next time. Open the Duo Mobile app on your tablet. A QR code will appear. 1. IMPORTANT: To set up two-factor authentication with DUO, you will. From the drop-down menu,. Activate Duo Mobile for your Device. Your security is our top priority! ASU is expanding a multi-factor authentication service to help prevent identity theft and malicious cyber activity on ASU’s network to students. Continue FROSTBURG What is this? Need help? Powered by Duo Security Activate Duo Mobile for iOS a Back 1. Scan this barcode. Verify that the phone number is correct. S Department of Education and Florida Department of Education; and/or. Note: You may be asked to allow camera access for scanning a QR code later in the process. Permanent FSUIDs are issued to students, faculty, staff, and alumni to log into student systems, Canvas, myFSU, OMNI, etc. a computer. When prompted, click Start setup. e) A green checkmark. ; On your Phone download the Duo Mobile App from your App Store. Enter the 6-digit validation code and click Continue Registration. We are all used to having one layer of security — our password — to protect our accounts. If you are able to scan the barcode, you will be able to click Continue to finish activating Duo Mobile. If this is your first time using the Duo Mobile app, you'll be greeted by a welcome screen. , cellphone, token) or something. 40005 Duo Mobile cannot be used on this phone EXPLANATION: Activation was attempted on a phone whose type is not Mobile. Note: If you do not have a smartphone or do not want to install DUO on your phone, you may contact the IT Service Desk (408-924-1530) to request a hardware token (key fob). Use the generated password to log into the system. Pick your notification method. Then use your computer to do the Duo push to complete setup. Once installed, select I have Duo Mobile on the Duo Login screen. Florida State University uses Duo Security authentication services to provide an extra layer of security using 2-factor authentication (2FA) to FSU accounts for all students, faculty, staff and retirees. 1. If you need more detailed instructions on how to do this, please see the DUO Security User. Password Management-More than Forgot Your Password, Password Expired. To proceed with adding your initial Duo account to Duo Mobile, tap Use a QR code. If you have not enabled Duo Instant Restore and do not have a second device added to your two-factor. If you are paying by credit card, you will be assessed a modest, non-refundable service fee to cover. DUO Two-Factor for Email and Web Applications. If you are adding a new device, select "Add a device" and follow the prompts. Contact Us (850) 599-3000Downloading and Registering for Duo Multifactor Authentication Step Description: Image: 7. 1. Enter a name for the new offline access account in Duo Mobile and tap Save to continue. ” 9. To scan the QR Code, you’ll need to open the Duo Mobile app, click on "Set up account" and then click on "Use a QR code. You have two options: 1) Return home and get your phone or 2) contact the UTHSC ITS Service Desk at 901. This will activate the camera on your device. If accessing from a computer, you will be presented with a QR code to scan. Phone Call: An automated phone call requires the user to press any key to authenticate Mobile device users can authenticate via:Go to the inbox of the email you entered on the device you installed Duo Mobile on. 4. Click the check mark (or “OK” on some devices) to accept the name, icon, etc. 9. Click Continue. See our DUO instructions and education at Note: If you are a UNC-Chapel Hill faculty member already using DUO, you can use the same DUO app and set up a separate account (using step. If you have more than one device enrolled, like a mobile phone and a hardware token, you'll see a device selector. Scan this barcode. Report a lost or stolen device with. Select ‘ Continue ’. Using the Duo Mobile app on your mobile device, follow the prompt to point your camera at the QR code on the screen. The app icon typically appears as a green key on a white background. Select Mobile phone and click Continue 2. After the camera launches, use it to scan the QR code in order to activate the app. The DUO Guide site has the following steps: Introduction: Explains why two-step verification is important. 3. Duo mobile should activate on your new phone and allow you to authenticate using push notifications. Reach out to the IT Service Desk—available 24/7, no matter where you are. This way, you can still use 2FA if you ever misplace. Refresh this page for updated information any time the operational status of. Step Six: Activate Duo Mobile. Welcome to the Fort Hays State University Duo Portal, please select an option below. If you are not comfortable with granting camera privileges to the Duo App, there exists an alternative, but please follow the. Click on the ‘+’ button in the top right-hand corner. When Duo Mobile is activated, click Continue. Enrollment Guide by Duo Mobile. Select "Use QR Code. Click continue. Activation requires scanning a QR code with the Duo app’s built-in scanner;. Duo Security is the 2FA provider for the North Dakota University System, and its 11 Higher Ed institutions, including UND. Why does the Duo Mobile app need to access my camera? Duo Mobile only accesses your camera when scanning a QR code during activation. If you are paying by credit card, you will be assessed a modest, non-refundable service fee to cover. A bypass code can be used by. If you have not yet installed the Duo Mobile app on the registered device: Go to your device's App Store and search for Duo Mobile; Tap Get or Install and then Install or Accept to download the app;. From the drop-down menu, choose your preferred Duo Step 1: Open the Duo Mobile app on your device. On the Duo Portal screen, you will see "Activate Duo Mobile" and a barcode. This will prompt you to scan in a new QR code from the Duo app. 1. •. The steps for first-time enrollment and device setup can be found in the DUO Guide website . On your Mobile Device: Load Duo Mobile and open the app. From the device with the QR code, select the Continue button to complete Duo Mobile activation. Click the "Continue" button. Florida State University. If your phone number is the same, and you have previously enabled Duo Instant Restore, you will need to sign into your iCloud or Google account, download the Duo Mobile App on the new phone, open the app and click to Get Started. Tap Add in the app and then tap Use QR code to begin adding the account by scanning the QR code shown by Duo for Windows. Visit the the Google Play app store and download and install the Duo Mobile app, then create an account in Duo. Your mobile device should automatically detect the QR. Click Reactivate Duo Mobile. This will complete the Duo Mobile activation process. Mobile Phone – Register your iPhone or Android phone (See Figure 4). Activating the app links it to your account so you can use it for authentication. You will see a green check mark confirming Duo has paired with your mobile device. Procedure. It requires you to verify your identity. After activating the app, it will take you to a screen that says Added Duo Mobile. 1. one-time setup process involves allowing the Duo app to use your camera to scan a QR code that will appear on your computer screen. Select "I have Duo Mobile" 9. Push: Preferred Method Once the DUO mobile app is installed, you can select “Push” to receive a DUO notification on your smartphone. 11. When you enroll in Duo for the first time and choose to add an iOS device or use Duo Push, you're shown a QR code to scan with the Duo Mobile app to complete activation. Duo Mobile Passcode: This option is available if you have set up the Duo Mobile app on your smartphone or tablet. 6. In order to protect sensitive data, you must verify that the users trying to access that data are who they say they are. Scan the barcode displayed on your computer screen. Select the device you are using. Enroll via QR Code Scan. fsu. When you get to the QR code screen, depending on the type of device:Reactivating a user. The following video from Duo demonstrates how to scan the QR code: Duo Self EnrollmentTwo-factor authentication (2FA) is the foundational element of a zero trust security model. Duke users can register a phone or tablet with Duo Security to use as a second step when logging into a Duke website or system. If this is the first account you're adding to Duo Mobile, step. Follow the on-screen Duo enrollment instructions. Enable Duo Authentication Factor. If you have received an FSU Alert notification, official emergency information and instructions will be posted here as they become available. 1. The first layer (something you know. Student ID Search. " Activate DUO Mobile. From 6:00 am to 7:30 am and 5:30 pm to 9:00 pm, the Helpdesk at UTK is available to assist in getting a temporary code. Tontinue Install Duo Mobile for iOS MILLIKIN UNIVERSITY. If these instructions do not work, or if you have changed your phone number, please call the OIT Service Desk at 303-724-4357 or online for assistance. First, open the Duo Mobile app on your phone. ) Can I register multiple devices? Yes, and this is recommended in case you lose access to your primary device. On iPhone, Android, and Windows Phone activate Duo Mobile by scanning the barcode with the app's built-in barcode scanner. ” To complete your enrollment, use your phone’s camera to take a photo of the QR code that you see on your computer screen. Notably this includes: Connecting to gamma, psi, bio2 or bio3 using shortcuts or U drives; SSH access to pauper(s), vespula(s) and other linux hosts; @bio. If your device is a tablet, select “I have a tablet” and skip to step 6. security designed to prevent unauthorized access to your personal information. Congratulations! Learn how to add the Duo Mobile app to your device and use it to complete the two-factor authentication (2FA) process for your FSU account. Once the app has installed, text the word “Duo” from either WhatsApp or SMS to 866-305-0092 to link your account. Remove a Device From Duo. select “Replace your Duo Mobile BoilerKey” to replace the old phone registration with the new one. rowan. Hint: Your screens may appear different depending on your device We would like to show you a description here but the site won’t allow us. If you are unsure, select the . If you have any additional questions, please contact the Technology Support Center at 856-256-4400, or submit a ticket by logging in to support. Return to your new phone, and tap Scan QR code in step 3, then scan the QR code shown on your old phone to complete account restoration. However, Duo does not track any personal data about these accounts--only the name of the service it is in place to protect. When you enroll in Duo for the first time and choose to add an iOS device or use Duo Push, you're shown a QR code to scan with the Duo Mobile app to complete activation. Then click Continue. Once you’ve installed the app on your smartphone, open the app and activate it by following on the screen prompts. number, enter your full phone number, starting with the country code, as digits only—no spaces. Activate Duo Mobile for the First Time. umTech | Page 5 Setting Up DUO on a Mobile Phone Note: Effective January 2022, our service does not allow the use of callback, or SMS texting. WHAT IS 2FA? Two-factor authentication (2FA) is an extra layer of [‘],. 11 of 12. That way, if your primary isn’t available, you’ll still be able to. S. Locate the "Connect a new phone" settings item, and tap View QR code to display a QR code on the screen. The recommended smart mobile phone option makes two-factor authentication extremely easy. After installing Duo Mobile return to the enrollment window. Click Allow if prompted. If the Duo Mobile app freezes, cancel the scan. Click on Device Options. Activate Duo Mobile In the setup process, select I have Duo Mobile Installed , and either scan the QR code with the Duo Mobile app, or select Email me an activation link instead if you are activating on the. These are temporary accounts, in the form of an email address or a Customer Number, typically used to apply for admission. Duo Security adds another layer of security by enabling you to set up a second factor of authentication (phone, key fob, or other mobile device) with your account that prevents anyone but you from. Users just download the Duo Mobile app and are automatically prompted to confirm each login attempt - all it takes is a single tap. The Duo Mobile app on your phone is now activated, and should show "DUO-PROTECTED NC State University. All terms and conditions are subject to change based upon revision to regulations by the U. You'll be prompted to scan the QR code. If you are able to scan the barcode, you will be able to click Continue to finish activating Duo Mobile. In Duo Mobile, select “Set up account” (if shown) and tap “Add Account” or tap the “ + ” symbol in the upper right corner. 1. step. Open the Duo Mobile App on your phone and scan the code. Click . 3. Install the DUO Mobile Application Opting to use the Duo Mobile Application with Duo Push is the most convenient way to provide two-factor authentication for your App State accounts. The only personal data that Duo can see about a user is data linked directly within your FSU accounts. If you receive an unexpected 2FA approval request, change your password immediately as it is a good sign that your password is compromised. 7. On the left menu bar, click Duo Device Registration. Click I have Duo Mobile installed. Choose Reactivate Duo Mobile. Click “Device Options” next to your phone number, then click “Reactivate Duo Mobile” Follow the onscreen instructions to reactivate Duo Mobile on your new phone. A green checkmark will appear when successful. Click the Continue to login button. ” Quick and Easy verifying your identity with 2FA takes only seconds Mobile App one-tap authentication using the Duo Mobile app, which works without internet or cell service Easy Account Management add new devices and manage existing devices through myFSU. Open the Duo Mobile app on your phone select Use QR code and scan the displayed QR code. In the Duo Mobile app, click “Use QR code”. Learn more about 2-Step Verification, the Duo Mobile app by Duo Security, and why we all need to be extra secure by using multi-factor authentication. When your phone senses that the QR code is clearly visible in the camera lens, your phone will automatically scan the QR code and display the message Account added. Enter your mobile phone number. 2222 for a temporary code. User who successfully scanned the barcode can skip to. servicedesk@murraystate. Yes. Continue. By default, activation codes will expire after 24 hours. If you have more than one device enrolled, like a mobile phone and a hardware token, you'll see a device selector. Download the Duo Mobile App from your smartphone or tablet’s app store. Tap OK to allow Duo Mobile to have access to your camera. DUO Two-Factor for Email and Web Applications. Launch the Duo Mobile app, then tap on the “Add Account” button to open up your camera and scan the QR code on your computer screen. If IT has provided you with a temporary bypass code, click "Enter a Passcode" Look at the list of devices. Follow the steps to install the Duo Mobile App 8. For instructions on registering a landline, go to Managing, Updating, and Enrolling Additional Devices in Duo. Florida Atlantic University | Florida Atlantic UniversityOpen the Duo Mobile app on your phone and scan the QR code. Note: You can only authenticate using a Duo Passcode. Confirm that the Duo Mobile app is installed on your smartphone and click the I have Duo Mobile Installed button. Add a Device Sign In Use the Duo Mobile app to verify your identity when you sign in to an FSU system. 3. Open the Duo Mobile app on your new device and select the + (plus) sign at the top of the app screen. Add Accounts –Press the + to add a new Duo account to your device (See Figure 3). Once you have enrolled in MFA, you can add and manage your authentication methods and devices in the Duo Mobile window. Select Reactivate Duo Mobile. From your computer/laptop, open your internet browser. Duke's IT Security Office recommends that you register more than one device. Follow the instructions in the email to activate the new account in Duo Mobile. 2. After setting up the Duo Mobile app, click Next. If you have Duo Mobile installed, click on 'I have Duo Mobile installed' Activate Duo Mobile. Open the Duo Mobile app and follow the instructions to activate Duo Mobile. Open the Duo Mobile app on your replacement device. On the BoilerKey Self-Service page, click “Add or Remove your Duo Mobile BoilerKeys. To complete enrollment and activation directly from your smartphone or tablet, follow this process in our end user guide. No devices registered. Passcodes via DUO Mobile App – If you have the DUO Mobile app installed, you can receive a single passcode by tapping the FDU logo in the mobile app. For this reason, we recommend using the Duo mobile app. Duo Mobile uses access to your camera to scan a QR code during activation. , on a plane without mobile data services, traveling to a protected country. If you would prefer to send an activation link to yourself, enter your email address, then open the link on your mobile device to activate Duo Mobile. You will be prompted to choose what type of mobile device you are registering. The Duo homepage loads. On your device, tap “Approve”. Download and open the DUO mobile app and scan the QR code (or click QR code on mobile device) 10. Finally, tap the indicator next to the account name in Duo Mobile to generate a passcode which expires in 30 seconds. 10 of 12. Need help?. 3. Loading. Have the user scan the resulting QR code with the Duo Mobile app or download and send the image to the user via a secure channel. 2. Scan the QR code with your smartphone camera. Duo two-factor authentication is now required when employees login to email services at ASU. The app icon typically appears as a green key on a white background. Install the " Duo Mobile " app on your mobile device or select I have Duo Mobile. Activating the app links it to your account so you can use it for authentication. Edit Accounts – Rename, reorder, and delete Duo accounts (See Figure 3). Duo: Set Up the Duo Mobile App - Public Knowledge - Rowan University - Rowan Support Portal. edu email accounts via Thunderbird, Outlook or other IMAP client; @fsu. As an example, let's add another phone. Step Six: Activate Duo Mobile. Scan the QR code from your computer "Duo Mobile" Would Like to Access the Camera Duo Mobile will use your camera to enroll accounts using QR codes.